Counseling Service of Addison County (CSAC), Rutland Mental Health Services (RMH), Northeastern Family Institute (NFI), Health Care and Rehabilitation Services (HCRS), and Clara Martin Center (CMC) and Northwestern Counseling & Support Services (NCSS) Awarded the Vermont Care Partners Center of Excellence Certification
Vermont Care Partners (VCP) is proud to announce that Counseling Service of Addison County (CSAC), Rutland Mental Health Services (RMH), Northeastern Family Institute (NFI), Health Care and Rehabilitation Services (HCRS), and Clara Martin Center (CMC) have achieved certification as a Vermont Care Partners Center of Excellence. These agencies join other agencies previously certificated including Washington County Mental Health Services (WCMHS), United Counseling Service (UCS), Howard Center (HC), and Northwestern Counseling and Support Services (NCSS). Agencies earn this certification when the agency demonstrates its provision of high quality and accessible comprehensive services to people living with mental health conditions, substance use disorders, and intellectual and developmental disabilities.
The Vermont Care Partners’ Center of Excellence Certification builds upon the work of the National Council for Behavioral Health. The goal of the certification is quality improvement across its 16 agency network using measures that speak to the impact of each agency’s services and can inform State-wide payment reform efforts. After a rigorous review by peer leaders and an external blind review from the Jeffords Institute for Quality at the University of Vermont, CSAC, RMH, NFI, HCRS, and CMC now certified as VCP Centers of Excellence.
It is notable that quality improvement work continues despite the COVID-19 pandemic. VCP network agencies continue to expand their efforts as a VCP Center of Excellence despite drastic changes to service provision and needs as a result of the pandemic. Now, more than ever, high quality care is needed. Normally, agencies achieving VCO COE certification are celebrated at the VCP Annual conference. During this extraordinary time requiring physical distancing for safety, we invite you to view a celebratory video about VCP COE and the awarded agencies.
Information about each of the Vermont Care Partner network agencies, including CSAC, RMH, NFI, HCRS, and CMC, can be found here.